Privacy Policy

Last updated: August 2026

At Luvio.be, we are committed to protecting your privacy and handling your personal data with care and transparency. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

Luvio.be is an online store based in Belgium. We are the data controller responsible for your personal information.

2. What Data We Collect

Name, email address, and contact details when you place an order or contact us
Shipping and billing address
Payment information (processed securely — we do not store card details)
Browsing behaviour on our website (via cookies)

3. How We Use Your Data

To process and fulfil your orders
To communicate with you about your order or enquiries
To send marketing emails (only with your consent)
To improve our website and customer experience

4. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data at any time. You may also withdraw consent for marketing communications. To exercise your rights, contact us at: info@luvio.be

5. Cookies

We use cookies to improve your browsing experience. You can manage your cookie preferences at any time through your browser settings.

6. Data Sharing

We do not sell your personal data. We may share it with trusted third parties (such as shipping carriers and payment processors) solely to fulfil your order.